376 E. Gobbi St.

Ukiah, CA 95482

(707) 468-7824

Mendocino County

(707) 264-9266

Lake County

(707) 489-2341

24/7 Care Line

376 E. Gobbi St.

Ukiah, CA 95482

(707) 468-7824

Mendocino County

(707) 264-9266

Lake County

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Mendocino County

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Lake County

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Frequently Asked Questions

How do I get started?

Call our office and explain the type of care services you need, then we will set – up a time for the supervisor to come to your home to set a care plan and go over UMRI’s Care Contract, we will then allow you to meet some of our caregivers until you are satisfied with the one of your choice, Skilled and compassionate Right at Home senior care providers know just how to provide these tasks in a timely manner.

Often, we can match a home caregiver to your senior’s individual needs and living situation within a few days of your initial contact with us. While we hesitate to rush and bypass our well-tested process in evaluating the optimum elder care experience for your loved one, we will work with you to make adjustments in more time-sensitive situations. Give us a call, and together we’ll figure out the next best steps for your senior’s continued well-being, safety and contentment.

How quickly can in-home service start?

Service can start in as little as 72 hrs. (3 Days) but can generally take at least a week or two.

What is the process for finding a caregiver?

Finding a United Medical Resources, Inc, Caregiver should be simple, and it should be quick! Just give us a call to tell us about your needs. We’ll set up a meeting at your home or in a place of your choosing.

During that visit, we’ll make sure we understood everything you need, to customize a Care Plan and you can let us know if you have any additional questions or requests before we match you with a caregiver. We do our best to match you with a caregiver within
24 -72 hours.

Why Use Non – Medical Care?

Letting elders age in place can bring fear and uncertainty among family members who can’t regularly be on site with their loved one. United Medical Resources, Inc. non – medical In home care ensures seniors maintain as much self-sufficiency as possible, while family members remain at ease knowing their senior is receiving personal, trustworthy care. And, all at a price that’s more affordable than care facilities or a visiting nurse. In Home Care can include both professional and informal support networks such as family, neighbors, and friends. These individuals work together to meet your family’s needs.

Non-medical In-Home Care in particular means that caregivers do not handle skilled nursing care like administering shots or tending wounds.

Do I have a choice in selecting the caregiver?

Absolutely! Feedback from clients indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input! We also work with each family in an initial home visit to understand what unique skills and personality they are looking for in a caregiver to ensure the best possible care.

What if I'm unhappy with my caregiver?

United Medical Resources, Inc. Office team will do their best to stay in touch with you about your satisfaction with your provided care, but in the event that you are unhappy with a caregiver always feel free to reach out to your region supervisor and they will be happy to match you with another caregiver quickly and at no additional cost.

Have a Different Question?

Email or Call Us Anytime!

Contact Us

UMRI Phone List

Mendocino County (707) 468-7824

Lake County: (707) 264-9266

24/7 Care Line: (707) 489-2341

Fax#: (707) 313-7773

UMRI Email List

(EPA) - Supervisor's Assistant:

Mendocino Co. - Case Manager:

Lake Co. - Case Manager:

Assistant Case Manager:

Admin Assistant:

UMRI Locations

Ukiah (HQ)

376 E. Gobbi St.
Ukiah, CA. 95482
Office Phone: (707) 468-7824
Email: casemgr@umrinc.org

Lakeport

720 S. Main St.
Lakeport, CA 95453
Office Phone: (707) 264-9266
Email: LCcasemgr@umrinc.org

Have a Different Question?

Email or Call Us Anytime!

UMRI Phone List

Mendocino County: (707) 468-7824

Lake County: (707) 264-9266

24/7 Care Line: (707) 489-2341

Fax#: (707) 313-7773

UMRI Email List

(EPA) - Supervisor's Assistant:

Mendocino Co. - Case Manager:

Lake Co - Case Manager:

Assistant Case Manager:

Admin Assistant:

Contact Us

UMRI Locations

Ukiah (HQ)

376 E. Gobbi St.
Ukiah, CA. 95482
Office Phone: (707) 468-7824
Email: casemgr@umrinc.org

Lakeport

720 S. Main St.
Lakeport, CA 95453
Office Phone: (707) 264-9266
Email: LCcasemgr@umrinc.org